Driving Productivity &
Service Through Technology

Our client, one of Australia’s largest councils was facing significant population expansion, a step increase in the scale and size of its service portfolio. Council engaged Project Partners to change the way its staff worked to deliver more flexible, productive and responsive services. The program is now complete and Council has both improved its overall service delivery capacity during the life of the program and also delivered a step change in its ability to adopt to the increasingly complex demand of the post COVID world. Read the full case study below.